FAQ's

My Account

How do I create an account?

To create an account, simply click on "My Account" located at the top or bottom of the website. Both will redirect you to the sign up page to enter your email and create a password.

I forgot my password. How can I reset it?

Your password can be reset by clicking "Forgot Password" on the Account Log In page.

Has my order shipped/ how can I track my order?

Order Status

Has my order shipped/ how can I track my order?

You will be sent a confirmation email with tracking information upon completion of your order.

How do I cancel or amend my order?

Please contact customer support at info@under10trends.comfor 

What is your returns policy?

Click here for full details on our returns policy.

Shipping

Click here for shipping rates and info.

Taxes

We do not charge sales tax. For CA customers we will require retail reseller's permit to purchase.